At Flooring Materials, we understand that timely and reliable delivery is crucial to your home renovation projects. Our global reach and efficient logistics ensure that your premium flooring products arrive safely and on time, right to your doorstep. Whether you’re a homeowner, designer, or contractor, we’ve designed our delivery options to be flexible and hassle-free, matching the high quality of our products.
Shipping Options
We offer two convenient shipping methods to suit your needs and budget:
- Standard Shipping: For faster delivery, choose our Standard Shipping via DHL or FedEx. This option costs £12.95 and delivers within 10-15 days after dispatch. Ideal for those who need their flooring materials quickly for time-sensitive projects.
- Free Shipping: For orders over £50, enjoy Free Shipping via EMS. This economical option delivers within 15-25 days after dispatch, perfect for larger orders where budget is a priority without compromising on service.
Processing and Delivery Times
Once you place your order, our team processes it within 1-2 business days. After processing, the shipping time depends on your chosen method:
- Standard Shipping (DHL/FedEx): 10-15 days after dispatch.
- Free Shipping (EMS): 15-25 days after dispatch.
Please note that delivery times may vary slightly based on your location and any unforeseen circumstances, but we strive to meet these estimates consistently. Our shipping coverage is worldwide, excluding Asia and select remote areas, as part of our commitment to providing accessible service where possible.
Tracking Your Order
To keep you informed, we provide tracking information for all orders. Once your order is shipped, you’ll receive an email with a tracking number and instructions on how to monitor its progress. This transparency ensures you can plan your project timeline with confidence.
After Delivery Support
Your satisfaction doesn’t end with delivery. If you have any questions about your order or need assistance with installation, our after-care support team is here to help. Remember, we also offer a 30-day free return policy—if you’re not completely satisfied, you can return items within 15 days of receipt for a full refund or exchange.
Why Trust Our Delivery Service? Just like our flooring products, our delivery process is built on reliability and quality. We partner with trusted carriers like DHL, FedEx, and EMS to ensure your materials arrive in perfect condition. Plus, our customer-centric approach means we’re always ready to assist you through every step, from order to installation.
Thank you for choosing Flooring Materials. We’re dedicated to elevating your space with not only stunning flooring but also seamless service. Explore our collections today and experience a delivery process that’s as smooth and dependable as our floors.